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Tell us what you think

 
First Name:   * Last Name:  *
Address:   *
City:   * State:  * Zip Code:  *
Email:   *
Phone:   *
Description of Service Call: 
   Telephone Install
 Internet Install
 Video Install
 Telephone service call
 Video service call
 Internet service call
Was our customer service friendly? 
  Yes No
Did our customer service representative provide you with the information you were looking for? 
  Yes No
If not, please describe what you were looking for? 
 
Were we able to schedule your installation of services soon enough to meet your expectations? 
  Yes No
How many days did it take for your appointment from the day in which it was scheduled? 
   1-3 days  3-5 days  5-7 days  7-9 days  Other
Who was your install technician? 
 
Did the AVVID technician call prior to scheduled appointment? 
  Yes No
Did the AVVID Technician complete the work to your satisfaction? 
  Yes No
Would you refer AVVID to a neighbor? 
  Yes No

Please rate the following on a scale of 1 (poor) to 5 (excellent)

Friendliness of the AVVID Technician 
   1  2  3  4  5
Knowledge of the AVVID Technician concerning our products 
   1  2  3  4  5
Professionalism of the AVVID Technician during your interactions 
   1  2  3  4  5
Comments/Suggestions 
 
AVVID
 

6130 Blue Circle Drive, Minnetonka, MN 55343-9114 P: 952.960.2300 F: 952.960.2370 Avvid © 2010



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